The first Centre he acquired was in Huddersfield and over the following months Keighley and Bradford.
When he established the Company he decided upon four Key Principals in which he wanted West Riding Motor Group to always aim to achieve:-
Customers
Our Aim is to provide outstanding service that exceeds our customer’s expectations.
Employees
Our Aim is to provide secure and rewarding employment that develops and retains committed employees who will share in the company’s success.
Business Partners
Our aim is to provide long term business partnerships which promote confidence, trust and joint profitability.
Stakeholders
Our aim is to provide target achievement, fulfil our commitment and deliver our promises.
As well as these Key Principals he put together a Mission Statement for all employees of West Riding Motor Group:-
In all we do, we will be guided by the following:
He believes that both the Key Principals and Mission Statement are essential to making West Riding Motor Group a successful business for its employees, customers, business partners and stakeholders.
West Riding Motor Group constantly strives to improve processes, adopts best practices whilst ensuring maximum rewards for our committed employees. In order for all this to be achieved we believe that communication is imperative and promote a “TEAM” orientated environment.